Cancellation of routine visa interviews and U.S. citizen services starting March 17, 2020

As of March 17, 2020, the United States Embassy and Consulates in Brazil are suspending routine immigrant and nonimmigrant visa appointments.  We will resume routine visa services as soon as possible but are unable to provide a specific date at this time.

If a visa interview is canceled, the visa applicant will receive an SMS and/or email notification and may reschedule at their convenience once visa operations return to normal. The MRV fee is valid and may be used for a visa application in the country where it was purchased within one year of the date of payment.

If you have an urgent matter and need to travel immediately, please follow the guidance provided at, or enter in contact via email, or by phone ( to request an emergency appointment.


Effective March 17, 2020, American Citizens Services will offer emergency services only for U.S. citizens in Brazil.  Routine services not related to safety, such as passport renewals without imminent travel, are not considered emergencies and will not be scheduled at this time.

For U.S. citizens who currently have appointments scheduled March 17 or later, those appointments are canceled.  You will need to reschedule your appointment once we reopen for regular services by contacting us using the information listed below.  Please do not come to the Embassy, Consulate General, or Consular Agency.

To schedule an emergency appointment for time sensitive or urgent cases, email the closest U.S. Embassy or Consulate.  Note:  U.S. Consular Agencies in Manaus, Fortaleza, and Salvador do not issue same-day emergency passports.

This policy, effective March 17, 2020, applies to ACS services provided at the U.S. Embassy in Brasilia, U.S. Consulates General in Sao Paulo, Rio de Janeiro, Recife, and Porto Alegre, and U.S. Consular Agencies in Manaus, Fortaleza, and Salvador.  The U.S. Embassy in Brasilia, on behalf of all Consulates and Agencies in Brazil, will notify the U.S. community once routine services are operational again.

For more information, see the Embassy webpage on COVID-19.

For more information on this Public Note, contact the Press Office of the US Embassy in Brasilia at or by calling (61) 3312-7367 / 7364. Follow us on Twitter e Flickr.