Dispatcher – Full Performance – Open until: June 7, 2018


U.S. Mission                                 Rio de Janeiro, Brazil

Announcement Number:            Rio de Janeiro – 2018-08 Re-advertisement

Position Title and Number:         Dispatcher – A52787

Opening Period:                            Thursday, May 10, 2018 – Thursday, June 7, 2018

Series/Grade:                                LE (Locally Employed)-1010 / FSN-5

FS (Foreign Service)-1010 / FP-9

Salary:                                             LE: (BRL) 53,328.00 per year

FP: (USD) 34,390.00 per year

For More Info:                               Human Resources Office: Daisy Barbosa

Telephone: 55 21 3823-2608

E-mail Address:  RioRecruitment@state.gov

Who May Apply:                           All Interested/All Sources

Security Clearance Required:     Local Security Certification or Public Trust

Duration Appointment:               Indefinite subject to successful completion of probationary period

Marketing Statement:                  We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

* This position is being advertised simultaneously with the Trainee Level, FSN-4, FP-AA.

Applicants applying for VA 2018-08 and VA 2018-08T will be considered for both processes. Therefore, applicants need only apply for one of these two vacancy announcements to be considered.

The U.S. Mission in Rio de Janeiro, Brazil is seeking eligible and qualified applicants for the position of Dispatcher in the General Services Office.

The work schedule for this position is Full Time (44 hours per week).

Start date: The selected candidate must be able to start work within a reasonable period of time of receipt of agency authorization and/or clearances/certifications, or their candidacy may not be considered.

Supervisory Position:  No

Duties:  The incumbent regularly dispatches all the United States Government drivers based on transportation requests and determines priorities in the use of all the Government Owned Vehicles (GOVs) available.  The incumbent is also responsible for maintaining and submitting time and attendance records in a timely manner, and acts as coordinator for travel requests for any official travel conducted by the Motor Pool drivers.  

Qualifications and Evaluations

EDUCATION:  Completion of Secondary (High) school is required.


EXPERIENCE:  Experience in a customer service environment, with some administrative background, to include logistics, or general bookkeeping is required. Professional driving experience in the city of Rio de Janeiro and its vicinities is also required. 

JOB KNOWLEDGE:  Must have extensive knowledge of the city and its environments including city streets, neighborhoods, traffic signs, and traffic patterns. Knowledge of record keeping ensuring accuracy of vehicles dispatch records. General knowledge of automotive maintenance operations and good knowledge of vehicle operation and safety.


LANGUAGE: Level III (Good Working Knowledge) reading/writing/speaking English is required. Level III (Good Working Knowledge) reading/writing/speaking Portuguese is required (This may be tested.)

SKILSS AND ABILITES: Ability to use Microsoft Office Suites and a valid category D local drivers’ license is required (This may be tested).

Qualifications:  All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Additional Selection Criteria:

  1. Management may consider the following when determining successful candidacy:  nepotism, conflicts of interest, budget, and residency status.
  1. Current OR employees serving a probationary period are not eligible to apply.  Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.
  1. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.
  1. Candidates who are EFMs, USEFMs, AEFMs, or MOHs must have at least one year remaining on their sponsor’s tour of duty to be considered eligible to apply for this position.

Note: Only qualified U.S. Citizen Eligible Family Members (AEFM) (as defined below) of U.S. Government employees assigned to post under Chief of Mission (COM) authority are eligible for consideration.  A U.S. Citizen EFM does not have to be residing in country to be considered, but the sponsoring officer under COM authority does have to be officially assigned to post and the AEFM must be on the travel orders.

Other information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


(1)          AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2)          AEFM / USEFM

(3)          FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link:  https://careers.state.gov/downloads/files/definitions-for-va

How to Apply:  All candidates must be able to obtain and hold a Local Security Certification or Public Trust clearance.  Applicants must submit a Universal Application for Employment (DS-174) which is available on HR/OE Intranet Site.

To apply for this position, applicants should electronically submit the documents listed below.

Required Documents:  Please provide the required documentation listed below with your application:

Where to Apply: 

Human Resources Office: Daisy Barbosa

Submit with vacancy title:   Dispatcher

E-mail Address:  RioRecruitment@state.gov

Closing date for this position: Thursday, June 7, 2018


What to Expect Next:  Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information:  a summary of the position description listing all of the duties and responsibilities may be obtained by contacting the Human Resources office.

Thank you for your application and your interest in working at the U.S. Mission in Brazil.