Health Alert: Status of Passport Applications (April 8, 2020)

Health Alert – U.S. Embassy Brasilia, Brazil (April 8, 2020)

Location:  Brazil

Event:  Status of Passport Applications 

In response to public health measures to prevent the spread of COVID-19, on March 20, 2020, the U.S. Department of State began limiting its passport operations.  Effective March 17, 2020 only emergency American Citizen Services are available at the U.S. Embassy in Brasilia and Consulates General in Rio de Janeiro, Sao Paulo, Porto Alegre, and Recife.

U.S. citizens in Brazil who require an emergency passport for an adult or minor should review the passport requirements on the U.S. Embassy’s website and then contact the nearest Embassy or Consulate General via email. If you have requested but not received your Consular Report of Birth Abroad (CRBA), an emergency passport may be issued in certain circumstances.

If you have previously applied for a passport or citizenship service, you should expect significant delays receiving your passport and your citizenship evidence documents. Contact us to check on the status of your passport or citizenship document such as a Consular Report of Birth Abroad (CRBA).  The U.S. Embassy in Brasilia, on behalf of all Consulates General and Consular Agencies in Brazil, will notify the U.S. community once routine services are operational again.  

International commercial flight options currently exist in Brazil.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not currently anticipate arranging repatriation flights in Brazil.

Actions to Take:

  • Dial 192 for emergency services in Brazil if you have severe symptoms such as difficulty breathing.
  • Consult the CDC website for the most up-to-date information on the disease.  For information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
  • Visit our Embassy webpage on COVID-19 for information on conditions in Brazil. 
  • Visit the COVID-19 crisis page on travel.state.gov for the latest information regarding foreign countries’ quarantine requirements and other global impacts. 
  • Have a plan to depart from Brazil that does not rely on U.S. government assistance.
  • Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.
  • Visit the Department of Homeland Security’s website on the latest travel restrictions affecting travel to the U.S.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.

 Assistance:

United States Embassy and Consulates in Brazil:   

U.S. Embassy Brasilia  
SES – Av. das Nações, Quadra 801, Lote 03  
Brasília, DF – 70403-900  
Phone: (61) 3312-7000  
After-Hours Emergencies: (61) 3312-7400  
E-mail: BrasiliaACS@state.gov  

Embassy Branch Office in Belo Horizonte
Avenida do Contorno, 4520 / 2nd floor – Funcionários
Belo Horizonte, MG – 30110-028
Telephone: +55 (31) 3338-4000
E-mail:  BrasiliaACS@state.gov    

U.S. Consulate General Recife  
Rua Goncalves Maia, 163 Bairro Boa Vista
Recife, PE – 50.070-060  
Phone: (81) 3416-3050  
After-Hours Emergencies: (81) 99916-9470
Email: RecifeACS@state.gov   
  
U.S. Consulate General Rio de Janeiro  
Av. Presidente Wilson, 147 Castelo   
Rio de Janeiro, RJ — 20030-020   
Entrance at Rua Santa Luzia  
Phone: (21) 3823-2000  
After-Hours Emergencies: (21) 3823-2029  
Email:  ACSRio@state.gov  
  
U.S. Consulate General São Paulo  
Rua Henri Dunant, 500,  
Chácara Santo Antonio,  
São Paulo, SP — 04709-110  
Phone: (11) 3250-5000  
After-Hours Emergencies: (11) 3250-5373  
E-mail:SaoPauloACS@state.gov   

U.S. Consulate General Porto Alegre
Avenida Assis Brasil, 1889 Passo d’Areia
Porto Alegre, RS – 91350-110
Phone: 51-3345-6000
After-Hours Emergencies: 51-3345-6000
Email:  PortoalegreACS@state.gov   

For further information:  

Note:  The timestamp on this e-mail message may reflect Washington, D.C. time, which may differ from local time.