Location: Brazil
Event: Effective March 17, American Citizens Services will offer emergency services only for U.S. citizens in Brazil. Routine services not related to safety, such as passport renewals without imminent travel, are not considered emergencies and will not be scheduled at this time.
For U.S. citizens who currently have appointments scheduled March 17 or later, those appointments are canceled. You will need to reschedule your appointment once we reopen for regular services by contacting us using the information listed below. Please do not come to the Embassy, Consulate General, or Consular Agency.
To schedule an emergency appointment for time sensitive and urgent cases, email the closest U.S. Embassy or Consulate. Note: U.S. Consular Agencies in Manaus, Fortaleza, and Salvador do not issue same-day emergency passports.
This policy, effective March 17, 2020, applies to ACS services provided at the U.S. Embassy in Brasilia, U.S. Consulates General in Sao Paulo, Rio de Janeiro, Recife, and Porto Alegre, and U.S. Consular Agencies in Manaus, Fortaleza, and Salvador. The U.S. Embassy in Brasilia, on behalf of all Consulates and Agencies in Brazil, will notify the U.S. community once routine services are operational again.
Actions to Take:
- Consult the CDC website for the most up-to-date information.
- For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.
- Visit the COVID-19 crisis page on travel.state.gov for the latest information.
- Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.
- Visit our Embassy webpage on COVID-19 for information on conditions in Brazil.
- Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.
Assistance:
United States Embassy and Consulates in Brazil:
U.S. Embassy Brasilia
SES – Av. das Nações, Quadra 801, Lote 03
Brasília, DF – 70403-900
Phone: (61) 3312-7000
After-Hours Emergencies: (61) 3312-7400
E-mail: BrasiliaACS@state.gov
Embassy Branch Office in Belo Horizonte
Avenida do Contorno, 4520 / 2nd floor – Funcionários
Belo Horizonte, MG – 30110-028
Telephone: +55 (31) 3338-4000
E-mail: BrasiliaACS@state.gov
U.S. Consulate General Recife
Rua Goncalves Maia, 163 Bairro Boa Vista
Recife, PE – 50.070-060
Phone: (81) 3416-3050
After-Hours Emergencies: (81) 99916-9470 or (81) 3416-3060
Email: RecifeACS@state.gov
U.S. Consulate General Rio de Janeiro
Av. Presidente Wilson, 147 Castelo
Rio de Janeiro, RJ — 20030-020
Entrance at Rua Santa Luzia
Phone: (21) 3823-2000
After-Hours Emergencies: (21) 3823-2029
Email: ACSRio@state.gov
U.S. Consulate General São Paulo
Rua Henri Dunant, 500,
Chácara Santo Antonio,
São Paulo, SP — 04709-110
Phone: (11) 3250-5000
After-Hours Emergencies: (11) 3250-5373
E-mail: SaoPauloACS@state.gov
U.S. Consulate Porto Alegre
Avenida Assis Brasil, 1889 Passo d’Areia
Porto Alegre, RS – 91350-110
Phone: 51-3345-6000
After-Hours Emergencies: 51-3345-6000
Email: PortoalegreACS@state.gov
For further information:
State Department – Consular Affairs
888-407-4747 or 202-501-4444
Brazil Country Specific Information
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Note: The timestamp on this e-mail message may reflect Washington, D.C., time, which may differ from local time.
