United States Embassy Brasilia, Brazil
Message for U.S. Citizens: Notice Regarding Social Security Services
The Social Security Administration (SSA) has consolidated its overseas operations into several regional offices that provide a full range of SSA services for U.S. citizens residing outside of the United States. Effective October 1, 2017, individuals residing in Brazil who require social security services or have questions about SSA benefits must contact the SSA Federal Benefits Unit (FBU) located in San Jose, Costa Rica rather than the U.S. Embassy or Consulates in Brazil. Contact the SSA Federal Benefits Unit via e-mail at sjregion@ssa.gov.
Please, be advised that as of October 1, the U.S. Embassy and Consulates in Brazil cannot respond to telephone calls, e-mails, appointments or walk-in consultations regarding Social Security issues.
For more information or any questions about the services provided at the FBU in Costa Rica and how to contact them, please visit their webpage. You can also reach them at sjregion@ssa.gov.
For comprehensive information on SSA’s services abroad, please visit SSA’s webpage, “Service Around the World.”
If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.
U.S. Embassy Brasilia
SES – Av. das Nações, Quadra 801, Lote 03
70403-900 – Brasília, DF
Phone: (61) 3312-7000
After-Hours Emergencies: (61) 3312-7400
E-mail: BrasiliaACS@state.gov
U.S. Consulate General Recife
Rua Goncalves Maia, 163
Bairro Boa Vista Recife, PE – 50.070-060
Phone: (81) 3416-3050
After-Hours Emergencies: (81) 99916-9470 or (81) 3416-3060
Email:RecifeACS@state.gov
U.S. Consulate General Rio de Janeiro
Av. Presidente Wilson, 147 Castelo
Rio de Janeiro, RJ — 20030-020
Entrance at Rua Santa Luzia
Phone: (21) 3823-2000
After-Hours Emergencies: (21) 3823-2029
Email:acsrio@state.gov
U.S. Consulate General São Paulo
Rua Henri Dunant, 500,
Chácara Santo Antonio,
São Paulo, SP — 04709-110
Phone: (11) 3250-5000
After-Hours Emergencies: (11) 3250-5373
E-mail: SaoPauloACS@state.gov
U.S. Consulate Porto Alegre
Av. Assis Brasil, 1889
Passo d’Areia – Porto Alegre – RS
Phone: (51) 3345-6000
After-Hours Emergencies: (51) 98293-0446
E-mail: PortoAlegreACS@state.gov
For further information:
- See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Brazil Country Specific Information.
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
- Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
