Olympics 2016 – U.S. Citizen Services

If you are one of the U.S. citizens traveling to Brazil during the Olympics and Paralympics, the dedicated pages on our website may be of interest to you in planing your stay and during your visit. We have added special resources for travelers who need assistance or experience emergencies during the games. Don’t forget to follow our special Twitter account @USCitsBrazil.

What to expect from your Embassy or Consulate

We provide a variety of emergency and non-emergency services for U.S. citizens in Brazil.

Please see the State Department’s Country Specific Information for conditions that may affect your safety and security while traveling in Brazil.  You may find additional tips for traveling abroad at www.travel.state.gov.

Visitors to Brazil are strongly advised to register with the State Department’s Smart Traveler Enrollment Program (STEP).  Doing so will keep you up to date with important safety and security announcements.  It will also help your friends and family get in touch with you in an emergency. Enroll in the program by clicking here. Recent announcements can be found Safety & Security Messages page.

24-hour emergency assistance:

(61) 3312-7000 during working hours (8:00 AM to 5:00 PM)
(61) 3312-7400 or (301) 985-8850 (this is a US-based phone number) after hours

Rio de Janeiro/Belo Horizonte/Salvador
24-hour emergency assistance:
(21) 3823-2000 during working hours (8:00 AM to 5:00 PM)
(21) 3823-2029 after hours

24-hour emergency assistance:
(81) 3416-3050 during working hours (7:00 AM to 4:00 PM)
(81) 99916-9470 or (81) 3416-3060 after hours

São Paulo
24-hour emergency assistance:
(11) 3250-5000 during working hours (7:30 AM to 4:30 PM)
(11) 3250-5373 after hours

A high level of medical care comparable to that in industrialized countries is available in São Paulo, Rio de Janeiro, and Salvador, although sophisticated cases are best referred to São Paulo. Adequate private medical care is available in other major cities but is not up to the standards of industrialized countries. Medical care is substandard outside major cities.  Prescription and over-the-counter medicines are widely available and, in most cases, comparable to the U.S., though brand names are more difficult to find.

Emergency services are responsive. For emergency services in Brasília and São Paulo, dial 190 for police, 192 for ambulance, and 193 for fire.  The São Paulo Tourist Police (Delegacia de Protecao ao Turista) numbers are 11-3120-4447 and 3151-4167. The Rio de Janeiro tourist police numbers are 21-2332-2924, 21-2332-2511, and 21-2332-5112. Travelers may also call a private ambulance company. Callers must stay on the line to provide the location as there is no automatic tracking of phone calls.

Lists of doctors and hospitals commonly used by expatriates is available on the medical information page.

Brazil is a large country and the types of endemic infectious diseases vary by geographical regions and season. (Remember that Brazil’s summer is the U.S. winter and vice-versa.) Consult the CDC Yellow Book in regards to specific precautions (including vaccines that are recommended —particularly yellow fever) to protect yourself.

Vaccinations: Brazil requires no specific vaccination for entry into the country. All travelers should consult with their personal physician or a travel health clinic 4-8 weeks before departure, as some vaccines and malaria prophylaxis must be given a few weeks before arriving in Brazil.  You can find detailed information on vaccinations and other health precautions on the CDC website. For information about outbreaks of infectious diseases abroad, consult the World Health Organization (WHO) website, which contains additional health information for travelers, including detailed country-specific health information.

Zika Virus: The Centers for Disease Control and Prevention (CDC) has issued a travel notice regarding the Olympics.  Zika virus is a mosquito-borne illness that can be spread from mosquito to human, as well as from a pregnant woman to her unborn baby.  The virus is typically a mosquito-borne illness, but there have been confirmed cases of transmission through sexual contact and blood transfusion.  Because infection in a pregnant woman is linked to a serious birth defect of the brain called microcephaly and other poor pregnancy outcomes, CDC recommends that women who are pregnant should not go to the Olympics.

For additional information about Zika, visit the CDC website and view the White House’s Zika page.  To obtain CDC travel notices, call the CDC at 1-800-CDC-INFO (1-800-232-4636) from within the United States, or 1-404-639-3534 from overseas, or visit the CDC website.

Chagas Disease: Chagas disease (a/k/a American trypanosomiasis) transmission has been eliminated in every state except Bahia and Tocantins through an aggressive program of insecticide spraying.

Chikunguya and Dengue: Chikunguya and Dengue are mosquito-borne illnesses that are becoming more frequent in tropical and equatorial climates around the world. Symptoms can include fever, rash, severe headache, joint pain, and muscle or bone pain. There are no specific treatments for Chikungunya and Dengue and vaccines are still in the developmental phase. Preventing mosquito bites is the most important way to prevent these illnesses. Avoidance and prevention techniques include: reducing mosquito exposure by using repellents, covering exposed skin, treating clothing and tents with permethrin and sleeping in screened or air conditioned rooms. You can also reduce exposure through mosquito control measures, including emptying water from outdoor containers and spraying to reduce mosquito populations. The Aedes mosquitos that carry these illnesses are primarily day biting and often live in homes and hotel rooms especially under beds, in bathrooms and closets. Travelers should carry and use CDC recommended insect repellents containing either 20% DEET, picaridin, oil of lemon eucalyptus or IR3535, which will help diminish bites from mosquitoes as well as ticks, fleas, chiggers, etc., some of which may also carry infectious diseases.  For further information, please consult the  CDC’s Chikungunya Virus Website and Dengue Virus Website.

Travelers’ Diarrhea (TD): Travelers’ diarrhea is the most common travel-related ailment in Brazil. The cornerstone of prevention is food and water precautions: (1) do not drink tap water unless it has been boiled, filtered, or chemically disinfected and (2) do not drink unbottled beverages or drinks with ice.  Do not eat raw or undercooked meat or fish, including ceviche.  The most important treatment measure for TD is rehydration, best performed with oral rehydration solution and formulations available in almost all pharmacies in Brazil.

Tuberculosis (TB): Tuberculosis remains a serious health concern in Brazil. For further information, please consult the CDC’s information on TB.

Elective Surgery: Plastic and other elective/cosmetic surgery is a major medical industry in Brazil. Although Brazil has many plastic surgery facilities that are on par with those found in the United States, the quality of care varies widely. If you are planning to undergo plastic surgery in Brazil, make sure that emergency medical facilities are available. Some “boutique” plastic surgery operations offer luxurious facilities but are not hospitals and are therefore unable to deal with emergencies.

Non-traditional Medicine: Several U.S. citizens have died while visiting non-traditional healers outside of urban areas. Although this is not surprising given that this type of treatment often attracts the terminally ill, U.S. citizens are advised to ensure they have access to proper medical care when visiting such sites.



Belo Horizonte

Hospital São Francisco Assis (private)
Rua Itamaracá, 535 – Concórdia
Tel: (31) 3444-1153

Hospital Mater Dei (private)
Rua Gonçalves Dias, 2700 – Santo Agostinho
Tel: (31) 3339-9000

Hospital da Baleia (private)
Rua Juramento, 1464 – Saudade
Tel: (31) 3489-1500

Hospital Semper (private)
Al Ezequiel Dias, 389 – Centro
Tel: (31) 3248-3000

Hospital Luxemburgo (private)
Rua Gentios, 1350 – Coração Jesus
Tel: (31) 3299-9000

Hospital Life Center (private)
Rua Professor Estevão Pinto, 33
Tel: (31) 3280-4000

Hospital Universitário São José (public)
Rua Aimorés, 2869 – Barro Preto
Tel: (31) 3299-8100

Hospital Maria Amélia Lins (public)
Rua Otoni, 772 – Santa Efigênia
Tel: (31) 3239-9800

Hospital Galba Veloso (public)
Rua Cde Pereira Carneiro, 364 – Gameleira
Tel: (31) 3332-8537

Hospital Júlia Kubistchek (public)
Rua Dr. Cristiano Rezende, 2745 – Bonsucesso
Tel: (31) 3322-2727


Hospital Brasília (private)
SHIS QI 15  Conj G
Lago Sul,
Tel: (61) 3704-9000

Hospital Santa Lúcia (private)
SHS 716 Sul Conjunto C
Asa Sul, Brasília
Tel: (61) 3445-0000

Hospital Santa Luzia (private)
SHLS 716 – Conjunto E
Asa Sul, Brasilia
Tel: (61) 3445-6000

Hospital Santa Helena (private)
SHLN Quadra 516 Conjunto D
Setor Hospitalar Norte
Tel: (61) 3215-0000

Hospital De Base (public)
Tel: (61) 3315-1200
3315-1319 (ADMISSIONS)


Hospital Prontocord
Av. Senador Alvaro Maia, 1445
Tel: (92) 2123-7500/7507
Contact: Dr. Alvaro Amandi

Hospital Santa Julia
Av. Ayrao, 507
Centro. Manaus AM
Tel: (92) 2121-9000

Rio de Janeiro

Hospital Samaritano (private)
Rua Bambina, 98, Botafogo
Tel: (21) 2537-9722

Clínica São Vicente (private)
Rua João Borges, 204 – Gávea
Tel: (21) 2529-4422

Hospital Barra D’or (private)
Av. Airton Senna 2541, Barra da Tijuca
Tel: (21) 2430-3600

Hospital Adventista Silvestre (private)
Ladeira dos Guararapes, 263 – Cosme Velho
Tel: (21) 3034-3000

Hospital Copa D’or (private)
Rua Figueiredo de Magalhães 875
Tel: (21) 2545-3600

Hospital Quinta D’or (private)
Rua Almirante Baltazar 435 – São Cristovão
Tel: (21) 3461-3600

Hospital Rios D’or (private)
Estrada dos Três Rios 1366 – Jacarepaguá
Tel: (21) 2448-3660

Casa de Saude São José (private)
Rua Macedo Sobrinho 21 – Humaitá
Tel: (21) 2538-7626

Hospital São Lucas (private)
Tr. Frederico Pamplona, 32 – Copacabana
Tel: (21) 2545-4000

Hospital Casa Portugal (private)
Rua Bispo, 72 – Rio Comprido
Tel: (21) 3987-7300

Hospital Dr. Badim (private)
Rua Sao Francisco Xavier, 390 – Maracanã
Tel: (21) 3978-6000

Hospital Municipal Souza Aguiar (public)
Praça da República, 111 – Centro
Tel: (21) 3111-2600/3111-2729/3111-1601/3111-2601

Hospital Municipal Salgado Filho (public)
Rua Arquias Cordeiro, 370 – Méier
Tel: (21) 3111-4100/3111-4177

Hospital Municipal Miguel Couto (public)
Rua Mário Ribeiro, 117 – Gávea
Tel: (21) 3111-3746/3111-3610/3111-3712/3111-3796/3111-3797

Hospital Municipal Lourenço Jorge (public)
Av. Ayrton Senna, 2000 – Barra da Tijuca
Tel: (21) 3111-4607/3111-4603/3111-4611

Hospital Municipal Paulino Werneck (public)
Estrada da Cacuia, 745 – Ilha do Governador
Tel: (21) 3111-7700/3111-7701/3111-7702/3111-7703

Hospital Estadual Albert Schweitzer (public)
R. Nilópolis, 329 – Realengo
Tel: (21) 2333-4759 / 2333-4781/ 2333-4757 / 2333-4760

Hospital Estadual Carlos Chagas (public)
Rua General Osvaldo Cordeiro de Faria, nº 466 – Marechal Hermes
Tel: (21) 2332-1132 / 2332-1135 / 2332-1144 / 2332-1137

Hospital Estadual Getúlio Vargas (public)
Av. Lobo Júnior, 2293 – Penha Circular
Tel: (21) 2334-7848 / 2334-7838 / 2334-7854

Hospital Estadual Pedro II (public)
R. do Prado, 325 – Santa Cruz
Tel: (21) 2333-7298 /2333-7318/233-7319

Hospital Estadual Rocha Faria (public)
Av. Cesário de Melo, 3215 – Campo Grande
Tel: (21) 2333-6776 / 2333-6792/  2333-6791/2333-6781


Hospital Português da Bahia (private)
Av. Princesa Isabel, 914 – Barra
Tel: (71) 3203-5555‎

Hospital Martagão Gesteira (private)
Rua José Duarte, 114 – Tororó
Tel: (71) 3321-9600

Hospital Professor Jorge Valente (private)
Av Anita Garibaldi, 2263 – Federação
Tel: (71) 3245-5339

Cine Hospital (private)
Av. 7 de Setembro, 4161 – Barra
Tel: (71) 3267-2924

Hospital Agenor Paiva (private)
Rua Guliherme Marback, 241 – Bonfim
Tel: (71) 3310-4000

Hospital Aliança (private)
Av. Juraci Margalhães Jr, 2096
Tel: (71) 2108-5600

Hospital Otavio Mangabeira (private)
Praça Conselheiro João Alfredo, s/n  – Pau Miúdo
Tel: (71) 3386-0374

Hospital Santa Isabel (public)
Praça Conselheiro Almeida Couto, 110 – Nazaré
Tel: (71) 3242-7301

Hospital Professor Edgar Santos (public)
Rua Augusto Viana, 1
Tel: (71) 3245-6653

Hospital Juliano Moreira (public)
Av. Edgar Santos – Narandiba
Tel: (71) 3231-6644

Hospital Manoel Victorino (public)
Praça Conselheiro Almeida Couto, s/n, Nazaré
Tel: (71) 3117-1503

Hospital Geral do Estado (public)
Av. Vasco da Gama, Brotas
40.230-090 Salvador, Bahia
Tel: (71) 3117-5999

São Paulo

Hospital Israelita Albert Einstein (JCAHO accredited)
Av. Albert Einstein, 627/701 – Morumbi
Tel: (11) 2151-1233
Emergency Room: 2151-0200
Ambulance and Air Ambulance: 2151-1000 or 2151-1100

Hospital Sirio-Libanes (equal to U.S. Standards)
Rua Adma Jafet, 91 – Bela Vista
Central Phone/Emergency Room: (11) 3155-0200
Ambulance: (11) 3155-0400
International Patient Care: 3155-0984 (POC: Daniela Floriano or Ronaldo Bastos)

Hospital Nove de Julho
Rua Peixoto Gomide, 625 – Cerqueira Cesar
Tel: 3147-9999

Hospital Alemao Osvaldo Cruz
Rua João Julião, 331 – Paraiso
Phone: (11) 3549-1000

Hospital Samaritano
Rua Conselheiro Brotero, 1486 – Higienopolis
Tel: (11) 3821-5300

Hospital Sao Luis – Morumbi (for minor problems only)
Av. Engenheiro Oscar Americano, 840 – Morumbi
Phone: (11) 3093-1100

Maternidade Pro-Matre Paulista
Alameda Joaquim Eugenio de Lima, 383 – Bela Vista
Tel: (11) 3269-2233

Hospital e Maternidade Santa Catarina
Av. Paulista, 200 – Bela Vista
Tel: (11) 3016-4133

Hospital do Coracao (HCOR)
Rua Desembargador Eliseu Guilherme, 147 – Paraiso
Tel: (11) 3053-6611

Sao Paulo Pediatric Associates (SPAC Clinic) – for kids and adults
Avenida Vereador Jose Diniz, 3707
Rooms 61, 64, 71, 74 – Campo Belo
Tel: (11) 5561-3410 or 5538-0099
24 hour emergencies: 99153-1655

Hospital E Maternidade Sao Luis – Itaim
Rua Dr. Alceu de Campos Rodrigues, 95
Vila Nova Conceicao
Tel: (11) 3040-1100

Deckers Clinic (Cardiologist, Orthopedist and Pediatrician)
Avenida Europa, 887 – Jardim Europa
Tel: (11) 3065-1299
Office Hours: Monday to Friday – 7:00am to 7:00pm

During the 2016 Olympics the Brazilian government has announced a visa waiver program for U.S. citizens during certain periods. To see if your trip qualifies for visa waiver, visit the Brazilian Embassy’s website. Outside of this timeframe Brazil requires U.S. citizens to carry a valid U.S. passport with a Brazilian visa when traveling to Brazil for any purpose.  You must obtain your Brazilian visa in advance of your trip from the nearest Brazilian Embassy or consulate.  A complete listing of their locations in the U.S. can be found at the site of the Brazilian Embassy in Washington. Brazil does not grant “airport visas,” and anyone not possessing a valid visa will be refused entry by Brazilian immigration authorities.  The U.S. government cannot assist you if you arrive in Brazil without proper documentation. The adjudicating official at the Brazilian Embassy or consulate may require a birth certificate and notarized travel authorization in order to issue a visa to a minor.

U.S. citizens and other foreign travelers must fill out an immigration form on arrival that will be stamped and handed back by immigration officials at the airport. It is important to retain this form to hand back to immigration officials upon exit from the country.  Remember that while in Brazil, you are subject to local law. Showing contempt to a Brazilian government official at the port of entry, or elsewhere, is a serious offense.

For minors with one or more Brazilian parent (American-Brazilian dual nationals), there are special measures to be taken.  The Brazilian National Council of Justice (CNJ) published new Resolution no. 131 on May 26, 2011, which regulates international travel of Brazilian minors under the age of 18.  If your child has Brazilian citizenship, this rule will apply, even if he/she is a dual citizen.

Minor children travelling outside Brazil by themselves or accompanied by one parent/legal guardian or designated person must provide the travel authorization that complies with Resolution 131. The travel authorization will be necessary at the check-in of airline/maritime/ road companies even if parents or persons responsible for the children or teenagers are present.

Parents or guardians must have the authorization document and their signatures notarized at a Brazilian Consulate or Embassy in the United States. The travel authorization should contain an expiration date, to be determined by the parents or legal guardians. If no validity date is specified it will be valid for two years. Two copies are necessary: one to be retained by the supervisory agent of the Federal Police at the boarding inspection, and the second copy to remain with the child/adolescent. Each trip requires separate travel authorizations. For more information please contact the nearest Brazilian consulate or Embassy, and read the Travel of Minor Children Manual (PDF 1.9MB), published by the Government of Brazil.

Travelers should be aware of the required forms and fees to replace a U.S. passport in the event that theirs is lost or stolen in Brazil.  Please note that those requirements differ for minors less than 16 years of age, particularly if traveling without both parents.

The provisions of the Privacy Act are designed to protect the privacy and rights of U.S. citizens, but occasionally they complicate our efforts to assist citizens abroad.  As a rule, consular officers may not reveal information regarding an individual U.S. citizen’s location, welfare, intentions, or problems to anyone, including family members and Congressional representatives, without the express consent of that individual.  Although sympathetic to the distress this can cause concerned families, consular officers must comply with the provisions of the Privacy Act.