If you live in Brazil and have questions about the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) in Lisbon, Portugal. For more information, please visit their website.
You may contact FBU Lisbon by email FBU.Lisbon@ssa.gov (please include your name, date of birth, phone number, the last four digits of your Social Security number, and your question).
For comprehensive information on SSA’s services abroad, please visit the SSA’s Service Around the World website.
If you already receive SSA benefits payments, this does not change how you receive them.
I have lost or misplaced my Social Security Card; do I need to replace the card?
A Social Security Card itself is not needed. Knowing your number is what is important. Employers, financial institutions, educational institutions, the Internal Revenue Service, etc. always verify the Social Security Number with the Social Security Administration, regardless of whether a Social Security Card is presented. In part the reason for this is the possibility of altered or fraudulent Social Security Cards being presented.