U.S. Department of State Technological Systems Issue Continues

The U.S. Department of State’s Bureau of Consular Affairs continues to experience technical problems affecting visa systems.  More than 100 computer experts from both the private and public sectors across the United States are working around the clock to fix the problems.  We do not expect the system will be online before next week.  The problems stems from a hardware failure in a State Department facility in the United States on June 9.  This is not specific to any particular country, citizenship document, or visa category; this is a global issue.  We sincerely apologize for the inconvenience.

Due to the systems issues, we must cancel all non-immigrant visa appointments in Brazil through Friday June 26th.  We will make every attempt to contact affected individuals with details on how to reschedule.  Immigrant visa appointments are not impacted at the moment. Acompanhe as nossas mídias sociais para mais atualizações on local processes:

Our border security responsibilities are critical to the visa process.  We cannot bypass the legal requirements to screen visa applicants before we issue visas for travel.  We are assisting visa applicants with urgent humanitarian travel, and adoption cases are being processed.  Individuals with urgent travel should follow the instructions at this link:  https://ais.usvisa-info.com/en-br/niv/information/faqs#need_earlier_appt

Doubts and suggestions can be sent to the following email addresses: