The U.S. Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with our overseas passport and visa systems. This issue is not specific to any particular country, citizenship document, or visa category. We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.
The Consular sections at the U.S. Embassy and U.S. Consulates in Recife, Rio and Sao Paulo continue to process and send out approved visas although it may not always be within our typical service standard of 10 days. Applications for U.S. visas made after June 8, 2015, are affected by this delay. Individuals with urgent travel should follow the instructions at this link.
U.S. passport applications accepted overseas or after May 26, 2015 are also affected by this delay. If you applied for a U.S. passport overseas during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. Embassy or Consulate at which you originally applied. Information about how to apply for an emergency passport is available at the following link.
